Eset false alarm puts system files on remand

Tue, Mar 10th, 2009

Slovakian anti-virus firm Eset has admitted that a misfiring virus definition update wrongly labelled Windows system files as infected with malware.

As a result of the dodgy definition key files were identified as a virus and shuffled off into quarantine. Eset said it spotted the problem within minutes and released a new update that was free of the glitch, along with advice on how to unbork affected systems.

False alerts involving anti-virus scanners are a well-known Achilles Heel which affects all vendors from time to time. The issue is more severe when system files are miscategorised as malware, as in this case, but Eset deserves credit for responding promptly to the issue.

Eset has published advisories explaining how affected users can pull files out of quarantine and restore systems here and here. "A new special update containing automatic release of the false positives from quarantine will be released within a few hours," it added.

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  1. March 10th, 2009 at 11:05

    I hadn’t heard of this product before. Thanks.